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deliverables: web design, copywriting, basic seo
ISG Print + Embroidery is a full-service custom apparel and merchandise company specializing in high-quality screen printing, embroidery, heat transfers, and branded promotional products. Serving businesses, sports teams, and organizations, ISG helps clients create custom-branded apparel and merchandise that enhances their visibility and professional image. With a focus on craftsmanship and customer service, ISG Print + Embroidery ensures every product meets the highest standards of quality and durability.
Challenges
ISG Print + Embroidery needed a website that effectively showcased their wide range of services while making it easy for customers to request quotes and explore product options. Their previous online presence lacked a streamlined user experience, making it difficult for potential clients to understand their offerings and take action.
Additionally, the brand needed a way to appeal to multiple customer segments—from corporate clients looking for branded apparel to sports teams in need of customized gear—without overwhelming visitors with too much information. Balancing a clean, professional design with ISG’s creative and hands-on approach to custom printing was a key challenge.
Solutions
1.User-Friendly Website Design:
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- Developed a modern, intuitive layout that clearly presents ISG’s services, making it easy for visitors to find relevant information and request a quote.
- Implemented a structured navigation system to highlight different service categories without overwhelming users.
2. Visual Storytelling & Portfolio Showcase:
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- Created a dynamic portfolio section featuring past projects to highlight ISG’s expertise and craftsmanship.
- Used high-quality imagery and strategic messaging to communicate the value of ISG’s custom solutions.
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3. Seamless Quote Request System:
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- Designed a streamlined, user-friendly quote request form that simplifies the process for potential clients, improving lead generation.
- Included clear calls-to-action (CTAs) throughout the site to encourage engagement.
4. Mobile Optimization & SEO:
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- Ensured full responsiveness across devices, particularly mobile, where many customers browse and inquire.
- Implemented SEO best practices to improve visibility and attract new customers searching for custom printing and embroidery services.
results
The website transformation gave ISG Print + Embroidery a professional, user-friendly digital presence that reflects the quality of their work. The new layout enhances the customer experience, making it easier for clients to explore services and submit inquiries. With an improved quote request system, ISG has seen an increase in leads and streamlined communication with potential customers.
By showcasing past projects effectively, the new site also builds credibility and trust, helping ISG stand out in the competitive custom printing industry. The strategic blend of functionality and design ensures ISG can attract a diverse range of clients while maintaining a clear, cohesive brand identity.
How This Project Highlights My Unique Approach
The ISG Print + Embroidery website project exemplifies my ability to create strategic, results-driven designs that enhance user experience and drive business growth.
- Strategic Simplicity: I focus on clear, intuitive navigation that makes it easy for visitors to take action—whether requesting a quote or browsing services.
- Visual Storytelling: By showcasing ISG’s work in an engaging way, the site builds trust and credibility with potential customers.
- Conversion-Driven Design: The website isn’t just aesthetically pleasing—it’s structured to generate leads and increase engagement, ensuring ISG’s online presence works as hard as they do.
This project reflects my commitment to combining functional design, and business strategy to create websites that not only look great but also deliver measurable results.
Hailey Fackrell
Hailey Fackrell was born and raised in Boise, Idaho. She has a passion for helping small businesses soar to greater heights. Hailey believes in the power small business owners have to be change-makers and make a difference in the world around them. She graduated with her Bachelor of Business Administration in Marketing from Boise State University and currently has certifications in Google Ads, Google Analytics, Email/SMS Marketing, Digital Marketing and SEO. In 2021, she combined her love for creativity and design and founded Greater Heights Marketing, LLC and now helps small businesses stand out through unforgettable web design, branding and workshops.